Pet owners

This page contains important information for pet owners who use our services.

Before your appointment, please download and read the SATH client information pack (PDF, 1.4MB).

Why visit us

Our goal is to make your visit to us as stress-free as possible for you and your pet. You can rest assured that your pet will be looked after to the highest standards possible. Our Specialists and team of residents, interns and highly qualified veterinary nurses deliver an exceptional level of care.

Our modern patient facilities have been designed in a way that minimises stress to patients with separate dog and cat wards and with spacious and comfortable kennelling. The Small Animal Teaching hospital is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme.

You can read more about our facilities and patient wards and about the team who will be looking after your pet. You can also find out how to arrange a referral to us, together with information on visiting us if you already have an appointment.

If you would like to speak with us about any aspect of your referral please contact us.

How to be referred A balck labrador sat in front of the Small Animal Teaching Hospital

How to be referred

If you would like a consultation with one of our team you will need to arrange a referral from your vet.

Visiting Us A photo of the reception of the Small Animal Teaching Hospital

Visit us

Read more about how to find us and what to expect when using our services.

Payments and insurance A phot of a client with a boxer dog and a vet

Payments and insurance

Find out more about current fees, treatment costs and the processing of insurance claims.

Policies A photo of a vet with a brown labrador

Policies

Read all the details about the Teaching Hospital's policies.